Privacy Policy

Privacy Policy

Last updated: August 24, 2026.

This Policy explains how Ffbet (the data controller) collects, uses, stores, and discloses personal data in connection with the Ffbet online services (the Service). It also describes the rights of individuals whose information we process and the safeguards we apply to protect that information in accordance with applicable law, including the European Union’s General Data Protection Regulation (GDPR).

Scope and Roles

This Policy applies to all individuals who access or use the Service, including players, visitors, and other users located within or outside the European Economic Area. Ffbet acts as the data controller for Personal Data processed in connection with the Service. Where applicable, a data processor may process Personal Data on our behalf under written instructions and contractual safeguards.

Definitions

  • Personal Data: any information relating to an identified or identifiable natural person.
  • Processing: any operation or set of operations performed on Personal Data, whether by automated means or not.
  • Data Subject: the individual to whom the Personal Data relates.
  • Data Controller: Ffbet, the entity that determines the purposes and means of processing Personal Data.
  • Cookies: small data files stored on a user’s device to record information about the user’s visit and interactions.
  • Services: the online platform and any related applications, features, and services operated by Ffbet.

Data We Collect

  • Identity and Contact Information: name, email address, mailing address, date of birth (where required to confirm eligibility or age), and account credentials.
  • Account Data: user ID, profile preferences, transaction history, payment method identifiers (non-sensitive parts), and communications with customer support.
  • Usage Data: activity on the Service, pages visited, time spent, access times, device information, IP address, browser type, language, and referring/exit pages.
  • Financial Data: payment instrument details where required to process deposits and withdrawals, including payment processor identifiers. We do not store full payment card numbers where possible; any such data is retained only for the purposes of completing a transaction and in accordance with applicable security standards.
  • Communications: records of correspondence with us via email, chat, or other channels, including requests for assistance, disputes, or feedback.
  • Marketing Preferences: consent status and opt-out choices for promotional communications.

How We Collect Personal Data

We obtain Personal Data through the following lawful means:

  • Direct interactions: when you create an account, modify your profile, participate in promotions, or contact customer support.
  • Automatic collection: through cookies and similar technologies to monitor usage patterns, device characteristics, and traffic data.
  • Transactional data: during deposits, withdrawals, or other financial interactions, as required to fulfill the service and handle disputes or inquiries.
  • Other sources: where legally permissible and with your consent, or as necessary to provide the Service.

Purposes of Processing

  • To provide, operate, and maintain the Service, including identity verification and account management.
  • To process payments, settle winnings, and prevent fraud or financial crime in accordance with applicable laws and internal policies.
  • To communicate with you about your account, transactions, security alerts, and customer support requests.
  • To personalize your experience and tailor content, features, and promotions based on your preferences and usage.
  • To ensure safety, integrity, and compliance of the Service, including compliance with legal obligations and regulatory requirements.
  • To conduct analytics, research, and service improvements, while preserving data security and privacy.
  • To market our products and services with your consent or as otherwise permitted by law; you may withdraw consent or opt out at any time.

Legal Basis for Processing

  • Performance of a contract: necessary for providing the Service and processing transactions.
  • Legitimate interests: for security, fraud prevention, and improvement of the Service, balanced against your rights.
  • Consent: where required for direct marketing or other purposes permitted by law.
  • Legal obligation: to comply with applicable laws and regulatory requests.

Sharing and Disclosure of Personal Data

  • Service Providers: trusted third parties that assist in delivering the Service, such as payment processors, hosting providers, and customer support services, bound by data protection obligations.
  • Affiliates and business partners: where necessary for the operation of the Service and with appropriate safeguards.
  • Legal and regulatory disclosures: to comply with legal obligations, protect rights or property, or respond to lawful requests from authorities.
  • Business transfers: in connection with a merger, acquisition, restructuring, sale of assets, or similar corporate transactions, with notice and safeguards where required.

International Transfers

When Personal Data is transferred to countries outside your jurisdiction, we implement safeguards to protect that information. This may include the use of standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms, together with appropriate security measures and contractual obligations with recipients to protect Personal Data.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Policy, including for the purposes of satisfying any regulatory, accounting, or reporting requirements. Retention periods are determined by factors such as contract duration, legal obligations, and the nature of the information collected.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service, analyze usage, and enhance user experience. Cookies may be essential for core functionality, or used for analytics and targeted content. You may adjust browser settings to refuse cookies, but this may limit Service functionality. We may also deploy pixel tags, local storage, and similar technologies for the same purposes as cookies.

Your Rights as a Data Subject

  • Access: you may request a copy of your Personal Data, including the categories of data processed and the purposes of processing.
  • Rectification: you may request correction of inaccurate or incomplete data.
  • Deletion: you may request deletion of Personal Data where legally permissible, subject to ongoing obligations and legitimate interests that require retention.
  • Restriction: you may request restriction of processing under certain circumstances.
  • Portability: you may request transfer of data to another controller where technically feasible and legally permitted.
  • Objection and Withdraw Consent: you may object to processing based on legitimate interests or withdraw consent for processing where consent is the basis for processing, including marketing.
  • Lodge a Complaint: you may file a complaint with a competent data protection authority if you believe your rights have been violated.

Marketing Communications

You may opt in to promotional communications. You may opt out at any time by using the unsubscribe mechanism in the email or by contacting us directly. Even if you opt out, we may continue to send transactional or account-related messages as required by law or to administer the Service.

Data Security

Ffbet implements reasonable security measures designed to protect Personal Data from unauthorized access, disclosure, alteration, or loss. However, no security system is entirely foolproof; we maintain an ongoing program to assess and improve security controls in light of evolving risks.

Children’s Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect Personal Data from minors. If we become aware that Personal Data of a minor has been collected, we will take reasonable steps to delete or anonymize that data promptly.

Links to Third-Party Websites

Our Service may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any sites you visit.

Changes to This Policy

We may update this Policy from time to time. We will provide notice of material changes and obtain your continued consent where required by law. Your continued use of the Service after changes become effective constitutes acceptance of the updated Policy.

Data Protection Officer and Contact Information

If you have questions about this Policy or wish to exercise your rights, you may contact our data protection function at: [email protected]. You may also contact our support team for assistance with privacy-related requests. We will respond in a timely manner in accordance with applicable law.

Governing Law and Jurisdiction

This Policy and any processing of Personal Data shall be governed by and construed in accordance with applicable data protection laws and regulations. Where required, disputes shall be resolved in the appropriate courts having jurisdiction over data protection matters.

Effectiveness

This Privacy Policy is effective as of the date stated above and supersedes any prior versions for the Service.